Contact Us
Contact us:
- Customer Service: support@fanttik.com
- Marketing: marketing@fanttik.com
- Local Distribution: sales@fanttik.com
If you don't receive a reply within 24 hours, please check whether it has been sent to your spam mailbox.
Information:
- METASEE LLC
- 12 GREENWAY PLZ STE 1161A HOUSTON, TX 77046-1203
Call us:
- Costco Direct: (866)-326-8845
- Pool Robot Cleaner After-Sales Service: (855)-256-7665
- MON-FRI 9AM-5PM(ET)
If the call is not connected, Please contact us by email first. Please be careful of scam calls!
Scam Call Notice
Dear Valued Customers,
It has been recently brought to our attention that there have been multiple scam phone calls from individuals impersonating Fanttik support representatives. These callers have requested personal financial details from customers.
Please be advised that Fanttik will never ask customers to provide sensitive financial details over the phone or through any unofficial channels. This includes full credit/debit card number, CVC number, complete bank account information, or any payment app credentials. Additionally, please note that we will never require customers to make any payments via phone — all transactions should only be made through official sales channels.
If you have any additional questions, comments, or concerns, please contact our official customer support team at 866-FANTTIK (3268845).
If you receive a call that you suspect may be a scam, please report it by emailing us at security@fanttik.com. We sincerely appreciate your continued trust in Fanttik and are dedicated to providing a safe and trustworthy experience for all our customers.
Thank you!